• Matix Concept can assist your business with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software of any type.
  • Matix Concept can work with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  • Matix Concept can work with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.
  • Matix Concept can interact with Windows computer platforms in a multi-layered client server environment. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems.
  • Matix Concept can train and orient your staff on use of hardware and software.
  • Matix Concept can recommend and / or performs upgrades on systems to ensure longevity.
  • Matix Concept can assess functional needs to determine specifications for purchases.
  • Matix Concept can order computer hardware and software supplies.
  • Matix Concept can assist in maintaining LAN/WAN records and, as appropriate, telephone systems cable.